Services just got leaner and meaner

Operations management has not been the most popular topic with students in terms of classroom practice or examination question selection over the years. However, like accounting and finance, it offers excellent opportunities for you to prepare well-structured answers that are less 'woolly' and general than marketing and human resources. Indeed, for businesses themselves, it is in this area that the largest competitive advantage and cost savings can be found. As the new Business Management guide says: Operations management returns to the fundamental ...

Changing business landscapes – new routes to success

China’s economic growth tumbled to its lowest rate in more than three years last month. The world’s second-largest economy grew 7.4% in the three months ending in September 2012, down from the previous quarter’s 7.6%. This was the lowest growth for Beijing since the first quarter of 2009. The Chinese economy has been stumbling for months, due largely to government lending and investment controls imposed to cool an overheated economy and inflation. However, the downturn worsened sharply last year after ...